ProArts Hub
Concerts on ConnollyPrivacy
What we keep when you write to us or sign up, why, and for how long. In short: only what we need to answer you.
Last updated November 12, 2026
Who we are
This page covers the websites of ProArts Productions and ProArts Hub (proartsproductions.com) and of Concerts on Connolly, a festival by ProArts Hub (concertsonconnolly.ca). We are in Toronto.
What we collect, and why
- When you write to us. Our contact forms ask for your name, your email and what your message is about, and a phone number only if you want to give one. We use them to answer you.
- When you sign up. For concert alerts we keep your email and your city, and for the festival's news your email, to tell you about concerts. You can unsubscribe at any time: use the link in our emails, or write to us.
- When you ask for the sponsor package. Your name, your business, your email and a phone number if you give one, to send you the package and talk about it.
Where it goes
A message from one of our forms arrives in our email: proartsproductionx@gmail.com for ProArts Productions and ProArts Hub, concertsonconnolly@gmail.com for Concerts on Connolly.
Our website also keeps a copy of each message for six months, in a private folder of our web host that cannot be reached from the web, and then deletes it. That way a message is not lost if an email goes astray. To stop spam, it remembers the network address a message came from for 24 hours, and only as a scrambled code.
No cookies, no tracking
Our websites set no cookies and use no tracking or advertising tools. Like any website, our web host, Hostinger, keeps technical records of visits, such as the network address and the page asked for, to keep its servers running and safe.
Other services
The festival's website plays videos from YouTube (youtube-nocookie.com) only once you press play, and shows a map from Google Maps that loads when it comes into view. Tickets are sold by each city's ticket seller, and gifts to the festival are made on Square: card details never touch our websites. Our links to Instagram and Facebook take you to those services. Each of them follows its own privacy policy.
Who sees it
Only the people at ProArts who answer messages and send our news. We never sell your details or give them to anyone for their own use.
Your choices
You can ask us what we keep about you, ask us to correct it or to delete it, and unsubscribe from our emails at any time. Write to proartsproductionx@gmail.com, or to concertsonconnolly@gmail.com for the festival.
Changes
When this changes, we update this page and the date at the top.
