Frequently Asked Questions

Everything you need to know about our concerts, tickets and working with us. Can’t find your answer? Get in touch.

Where can I buy tickets?

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I'm having trouble buying tickets. What should I do?

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I didn't receive my tickets. What should I do?

If you purchased your tickets online and haven’t received them by email, please check your spam, junk, promotions, and other email folders. Your tickets may have been filtered there.

Are there age restrictions?

There are no age restrictions for this event. All ages are welcome! If there are any age restrictions for one of our events, we always make sure to clearly indicate them on the event flyer.

Is it seated or standing?

It depends on the concert! General Admission tickets are standing-room only. If seated sections are available, they will be offered as VIP tickets. For seated concerts, you’ll be able to select your seat when purchasing your ticket.

How can I hear about new concerts?

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I'm an artist. How can I perform with ProArts?

If you’re interested in performing with ProArts, please send us your artist bio, music/EPK, live performance videos, social media links, and your availability.

Our team reviews artist submissions based on upcoming projects, venues, and programming needs. While we can’t guarantee a performance opportunity, we’re always interested in discovering new artists and potential collaborations.

You can contact us through our website or social media with your materials, and we’ll keep you in mind for future opportunities.

Can I work with you as a photographer or crew member?

Absolutely! We’re always happy to connect with photographers, videographers, event crew, and people who are interested in gaining experience in live events.

From time to time, we also have internship and volunteer opportunities available, depending on the event and our production needs. If you’re interested, please send us a brief introduction and let us know what you’d like to get involved with, along with a link to your portfolio or previous work if applicable.

We’d be happy to keep your information on file and reach out when a suitable opportunity comes up!

How can my business sponsor an event?

We’d love to hear from businesses interested in sponsoring our events!

Please contact us with your business details and the event you’re interested in supporting. We’d be happy to send you our sponsorship packages and discuss the available opportunities to find a partnership that works for both sides.

How can I contact you?

Email us at proartsproductionx@gmail.com, call +1 (416) 880 7125, or use the form on our Contact page.

Can I meet the artists or take a photo with them?

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Can I pay cash for my ticket?

Cash payment may be available for some events. Please check the specific event details or contact us to confirm whether cash tickets are available.

We’re always happy to help!

Partner With ProArts

Put your brand in front of an engaged audience across four Canadian cities. We build sponsorship packages around what matters to you.